Jun 30, 2025

Big Bus vs Golden Tours: Which is Better in NYC?

Big Bus Tours and Golden Tours. Both offer hop-on-hop-off services, but choosing the right one depends on your priorities. Let's dive into the specifics for NYC!

Big Bus vs Golden Tours: Which is Better in NYC?

When you're exploring the bustling streets of New York City, two major sightseeing companies dominate the scene: Big Bus Tours and Golden Tours. Both offer hop-on-hop-off services, but choosing the right one depends on your priorities. Let's dive into the specifics for NYC!

Big Bus NYC Overview

Big Bus Tours is famous for its open-top double-decker buses offering panoramic city views. They offer extensive routes throughout Manhattan and Brooklyn, allowing flexible sightseeing with engaging commentary.

Average Cost:

  • Adult: $60/day
  • Child: $50/day

Tour Times: Daily from 9:00 AM – 6:00 PM, with buses every 15-20 minutes.

What You'll See:

  • Times Square
  • Empire State Building
  • Central Park
  • Brooklyn Bridge
  • Wall Street
  • Statue of Liberty views

Golden Tours NYC Overview

Golden Tours provides luxury sightseeing experiences with high-quality buses. They are renowned for premium packages, combining tours with attraction tickets, making them perfect for comprehensive city exploration.

Average Cost:

  • Adult: $65/day (including attractions)
  • Child: $55/day

Tour Times: Daily from 8:30 AM – 5:00 PM, with departures every 20-30 minutes.

What You'll See:

  • Statue of Liberty & Ellis Island (ferry package)
  • 9/11 Memorial
  • Rockefeller Center
  • Metropolitan Museum of Art
  • Broadway Theater District

NYC Pros and Cons Comparison

Feature Big Bus Tours NYC Golden Tours NYC
Cost $60/day (Adult) $65/day (Adult, includes attractions)
Frequency Every 15-20 minutes Every 20-30 minutes
Route Coverage Manhattan and Brooklyn extensive coverage Primarily Manhattan highlights and premium attractions
Attraction Packages Limited, mostly standalone bus tours Comprehensive attraction-inclusive options
Bus Comfort Open-top, comfortable seating Luxurious seating with closed and open-top options
Best for Flexible, extensive city sightseeing In-depth exploration with bundled attractions

What Customers Are Saying

Before making your choice, it's worth hearing from travelers who’ve taken the ride.

Big Bus NYC – Generally Mixed to Negative

Tripadvisor Highlights:

  • “This company is a rip‑off! … Long waits to get on bus, traffic …”

Yelp (2.4/5 stars):

  • Frequent complaints about dirty buses, rude staff, and disorganized routes.
  • Long wait times — often 30-45+ minutes.
  • Audio issues and sudden route changes are commonly reported.

Trustpilot & Reddit:

  • Some users enjoy the panoramic views and orientation around Manhattan.
  • Others feel stuck in traffic too often and recommend walking or subway after one loop.

Golden Tours NYC – Fewer Reviews, Generally Positive for Longer Excursions

  • While Golden Tours is less focused on NYC-only routes, their reviews for longer excursions (e.g., DC or Niagara trips) are often glowing.
  • Guides are praised for being knowledgeable, buses for being clean and comfortable.
  • Their bundled attraction tickets provide good value for first-timers.

Making Your Choice

  • Prefer extensive city views and flexibility? Big Bus Tours NYC is your best bet.
  • Interested in detailed exploration with bundled attraction tickets? Golden Tours NYC will meet your expectations.

Ultimately, both tours provide a memorable way to experience New York City, tailored to your unique sightseeing preferences.

Enjoy exploring the Big Apple!

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